Promise, Returns and Warranty.
Your FREEFIT Promise, Return Policy & Warranty
Our Promise. FREEFIT products are proudly made in the U.S.A. 🇺🇸 using only durable high-quality materials for safe, lasting performance and are individually tested before shipment to FREEFITTERS everywhere! We're very proud to be your go-to source for fitness gear and how-to and believe that you’ll be happy and satisfied customers for life.
Unused Product Returns. If in the extremely unlikely event that prior to use anyone would want to return their FREEFIT Bodyweight Trainer they may do so as long as it is unused and will be promptly issued a full refund. We obviously cannot resell used products and therefore it must be unused in order to receive a full refund.
Used Product Returns. All used FREEFIT Bodyweight Trainers are returnable for refund less a $30 fee or more if it is not in re-sellable condition as a demo model. It is at FREEFIT’s sole discretion to inspect and determine whether a product has been used, has a defect caused in it’s production, has been subjected to misuse or has endured normal wear and tear. We will make decisions about recourse honestly, promptly and err in favor of our customers.👍
Limited Warranty. You have a 1-Year Limited Warranty on every new FREEFIT Bodyweight Trainer. The warranty does not cover issues resulting from accidents, neglect, misuse, modification or weather including but not limited to water or impact damage, cosmetic or surface damage, color fading or variation, normal wear and tear, scratches, abrasions or any similar occurrences consequential to ordinary use of the product and damage caused by shipping.
Do not use your trainer as a towing device, do not swing on it or stand in the handles or use any part of it on abrasive or sharp surfaces that will degrade the materials causing them to fray or weaken which could lead to breakage or possible injury.
Be safe and use common sense in using for your trainer. If it gets wet dry it immediately and most importantly, don’t ever feed it after midnight.👹